Warranty
Warranty
Terms and Conditions
At K. Charoen Group, our customers come first and foremost.
Hence, we guarantee every tires and repair services we offer, so you can rest assured.
Road Hazard
Manufacturing
100 days
5 year
7,000 km.
Counted from the date of purchase
Counted from the date of purchase as stated on the receipt. In the absence of a receipt, coverage will begin from the date of manufacture.
All models
All models
Within 7 days
–
Receipt
Receipt
15–30 days
45–60 days
Eligible for a new tyre replacement
- If approved:
- Compensation will be in the form of cash (based on the dealer’s purchase price from the company), according to the remaining tread depth. For example, if the tread depth remains at 8 mm, equivalent to 70% of the original tread, you will receive 70% of the dealer’s purchase price from the company.
- If not approved:
- You will receive a report explaining the inspection results.
Road Hazard
Manufacturing
100 days
6 year
Tread worn to the minimum allowable depth
–
Counted from the date of purchase
Counted from the date of purchase
All models
All models
Within 7 days
–
Receipt
Receipt
–
–
–
–
Road Hazard (B-Care)
Road Hazard
Manufacturing
1 year
120 days
5 year
–
–
–
Counted from the date of purchase
Counted from the date of purchase
Counted from the date of purchase
Replacement of 4 tyres
(For more info: click here)
Replacement of 4 tyres
(For more info: click here)
For more info: click here)
–
Except DURAVIS, DUELER, LEO 627, LEO 677, Destination LE-02, and CV9000
Except DURAVIS, DUELER, LEO 627, LEO 677, Destination LE-02, and CV9001
–
Within 7 days
Within 7 days
Receipt
Receipt
Receipt
7-14 days
7-14 days
7-14 days
Eligible for a new tyre replacement
Eligible for a new tyre replacement
Eligible for discount on new tyre replacement
Road Hazard
Manufacturing
120 days
5 year
–
–
Counted from the date of purchase
Counted from the date of purchase
Except DURAVIS, DUELER, LEO 627, LEO 677, Destination LE-02, and CV9000
Except DURAVIS, DUELER, LEO 627, LEO 677, Destination LE-02, and CV9001
Within 7 days
Within 7 days
Receipt
Receipt
7-14 days
7-14 days
Eligible for a new tyre replacement
Eligible for discount on new tyre replacement
Road Hazard
Manufacturing
120 days
5 year
–
–
Counted from the date of purchase
Counted from the date of purchase
Except DURAVIS, DUELER, LEO 627, LEO 677, Destination LE-02, and CV9000
Except DURAVIS, DUELER, LEO 627, LEO 677, Destination LE-02, and CV9001
Within 7 days
Within 7 days
Receipt
Receipt
7-14 days
7-14 days
Eligible for a new tyre replacement
Eligible for discount on new tyre replacement
Road Hazard
Manufacturing
- 365 days for customers who purchased tyres before April 1, 2024, for tyres manufactured in Asia.
- 120 days for customers who purchased tyres before April 1, 2024, for tyres manufactured in Europe.
- 369 days for customers who purchased tyres on or after April 1, 2024, for tyres manufactured in both Asia and Europe.
7 year
- 25,000 km. for customers who purchased tyres before April 1, 2024, for tyres manufactured in Asia.
- 8,000 km. for customers who purchased tyres before April 1, 2024, for tyres manufactured in Europe.
- 25,000 km. for customers who purchased tyres on or after April 1, 2024, for tyres manufactured in both Asia and Europe.
–
Counted from the date of purchase
Counted from the date of purchase
All models
All models
Within 14 days after purchase
–
Receipt and SMS after registration is complete
Receipt and SMS after registration is complete
–
–
Eligible for a new tyre replacement
–
Road Hazard
Manufacturing
100 days
Valid for the lifetime of the tyre, until the tread is worn to the specified limit.
–
Counted from the date of purchase
Counted from the date of purchase
KH27, HS51, PS31, PS71, PS91, HT51, HP71, HP91, AT61
KH27, HS51, PS31, PS71, PS91, HT51, HP71, HP91, AT62
Within 3 days
Within 3 days
Warranty Certificate, Tax Invoice, or Sales Receipt issued by the store
Warranty Certificate, Tax Invoice, or Sales Receipt issued by the store
–
–
Eligible for a new tyre replacement
Discount on the purchase of a new tyre based on the percentage of remaining tread depth
Road Hazard
Manufacturing
150 days
5 year
–
–
Counted from the date of purchase
Counted from the date of purchase
Except Vantra LT, Dynapro MT and Dynapro MT2
–
Within 7 days
–
Tax invoice or registration confirmation email
Tax invoice or registration confirmation email
–
–
Return to discount to the shop to order new tyre.
–
Road Hazard
Manufacturing
120 days
5 years
30,000 km.
Counted from the date of purchase
Counted from the date of production
All models
All models
Within 7 days
–
Receipt
Receipt
15 days
30 days
Eligible for a new tyre replacement
Eligible for discount on new tyre replacement
Road Hazard
Manufacturing
100 days
4 years
–
Valid for the lifetime of the tyre, until the tread is worn to the specified limit.
Counted from the date of purchase
Counted from the date of purchase (keep the receipt). If no receipt is available, the coverage will be counted from the manufacturing date.
SP SPORT MAXX TT, SP SPORT MAXX 050+,
ENASAVE PREMIUME, SP SPORT LM705,
ENASAVE EC 300+, ENASAVE EC 300,
ENASAVE EC330, SP SPORT LM704,
DIREZZA DZ102+, DIREZZA DZ102, SP
SPORT MAXX 050, GRANDTREK ATS, SP
SPORT MAXX 050+ FOR SUV, GRANDTREK
PT3A/PT3, GRANDTREK AT25, GRANDTREK
AT25, GRANDTREK AT22, GRANDTREK AT20
–
Within 7 days
–
Receipt
Receipt
30 days
–
Eligible for a new tyre replacement
Discount on the purchase of a new tyre based on the percentage of remaining tread depth
Road Hazard
Manufacturing
120 days
4 years
–
Valid for the lifetime of the tyre, until the tread is worn to the specified limit.
Counted from the date of purchase
Counted from the date of purchase
All models
All models
Within 7 days
–
Receipt
Receipt
30 days
30 days
Eligible for a new tyre replacement
Discount on the purchase of a new tyre based on the percentage of remaining tread depth
Alignment
Balancing
Repair
Brake System
Suspension
Lubrication
Battery
Miscellaneous
HOW CAN WE
HELP?
For any inquiries regarding K. Charoen Yangyont or K. Charoen Cockpit,
please feel free to contact us via LINE at @kc4418 or @kcockpit.
You may also reach us by email info@kcharoengroup.net.
Our service hours are Monday to Saturday, from 8:30 AM to 6:00 PM.
